About us
We understand how to help our clients tell their stories in a way that captures imagination, hearts and minds. Our aim is to become an extension of our clients business, in for the long haul, building relationships with an understanding that comes from over 34 years in design.
We use our experience, skills and insight to ensure good stories travel fast in this connected world, transforming brands through targeted, innovative and compelling communications.
We do this in the following three ways;
1. Strategy
2. Design
3. Technology
We accelerate your growth by identifying new value creation in your business through;
- Business model development
- Value proposition
- Brand strategy (Architecture, Connecting through shared Values + Experiences, Naming and vision setting)
- Marketing strategy
- Financial forecasting
- Business Roadmap development
- Operating model design
We bring your brand to life and help you communicate effectively with your customers through;
- Visual identity design
- Product and packaging design
- Sonic Branding and messaging
- Storytelling and brand messaging
- Service design
- Marketing activation
- Customer experience design
We building the immersive experiences that engage your customers through;
- Technical design and architecture
- Bespoke brand led website builds
- Ecommerce platform development + CRO (Shopify Partners)
- Booking engine integration (Gendall Gateway) + --SaaS holiday cottage website templates
vBespoke software development
- Voice and conversational user interfaces
- Innovation and Gendall Lab
We work together with these amazing companies and organisations:
Tess oversees and works together with the Gendall team on all aspects of a project from discovery to creative direction and project delivery. She established Gendall Design in 1986 and has developed the company to its current capability. With a wealth of experience in graphic, brand and publication design, Tess has been responsible for extensive brand work for the Eden Project, Away Resorts, the Cornwall Brand and the National Trust. Her work has been also recognised in the Marketing Design Awards.
With over 15 years experience he has a proven record of bidding for, winning and then leading, complex, multi-million pound business transformation projects utilising cross-functional global teams.
Greg combines his comprehensive service design acumen with a strong programme management background to consistently achieve groundbreaking results for his clients.
Able to work confidently and collaboratively under pressure he leads his teams to solve brand and technology challenges, realising measurable business and customer value.
With over 20 years under his belt John brings a wealth of design experience and knowledge to the Gendall team. Over this time he has developed an expertise for strategic branding and UX for brands including Three, Avis Budget Group and Openreach, with destination placemaking branding becoming a particular focus, having successfully created and launched brands for a number of key destinations across the South West.
John is responsible for the overall creative output of the studio, inspiring and leading the creative team and clients alike.
Stuart joined the Gendall team after globetrotting around the world throughout his career, developing software and web technologies for companies like the BBC, MTV, MediChecks and The Hague criminal court. Stuart is in charge of driving Gendall's digital innovation vision forward with the focus on advancing the creation of our custom holiday booking platform, leading our e-commerce practice and voice technology solutions.
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Back in April we grappled with the emerging Covid situation trying to quickly adapt to the emergence of a ‘new […]
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We’ve been creating animations for a whole host of reasons from GIFs in email newsletters, social media posts and to […]
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Introducing Gendall Voice and our journey into voice search The decision to focus on voice search and voice technology was […]
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We’ve recently been experimenting, designing and implementing Children’s Trails for families and kids termed “explorer families” at National Trust properties. […]