About
In 1986, CEO Tess started Gendall Design from her garden shed.
Since then, we have grown alongside our clients into one of the leading creative agencies in the South West.
Working with local, national and international clients we have become a valued partner to our clients, successfully helping them develop meaningful brand identities and experiences that build strong connections with their consumers.
Our philosophy
At the heart of everything we do is targeted creativity. It’s all about designs that change the way customers think, behave or believe and give our clients a measurable return on their investment.
We have a firm belief that a modern creative partner is more than a supplier of services. We strive to understand our clients’ environment and innovate in that space, creating tangible competitive advantage.
Our culture
Our culture is defined by adult-to-adult relationships: we treat each other as equals and empower one another to do our best work. We treat our clients in the same way, seeking to understand their business, the role our work needs to play and the impact it needs to deliver.
Our team
Our talented team have deep and sharp skills in strategy, creative, design, website development and project management. We are also artists, surfers, volunteers, runners, dancers, parents, Netflix binge-watchers, foodies and coffee lovers.
How we work
We work to an evolution of the industry-standard methodology established by the Design Council: Discover, Define, Design, Develop and Deliver. This methodology is robust yet flexible, enabling us to work with the varying scales of requirements that different size clients have, whilst ensuring the same rigour is applied to big and small.
Crucially, we establish clarity early, which sets the project up for success, along with defining exact requirements that ensure we focus our efforts where they will add the most value and only spend the budget required to realise that value, nothing more.
