Privacy Policy


Gendall Design Limited is ICO Registered and the nature of our work is listed as a General business. This privacy policy sets out how Gendall Design Limited uses and protects any information that you share with us, through using our website or otherwise communicating with us.

Gendall Design is committed to ensuring that your privacy is protected. Should we invite you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Gendall Design may change this policy from time to time, so you should check this page every now and then to ensure that you are happy with any changes made. This policy is effective from 28th February 2018 and was last updated on this date.

Description of processing

The following is a description of the way Gendall Design Limited processes personal information. To understand how your own information is processed you may need to refer to any personal communications you have received or contact us to ask about your specific circumstances.

For our privacy policy relating to newsletter sign-up please see below.

Reasons/purposes for processing information

We process personal information to enable us to promote our goods and services, to maintain our accounts and records and to support and manage our staff.

Type/classes of information processed

We process information relevant to the above reasons/purposes. This may include:

  • personal details
  • family, lifestyle and social circumstances
  • financial details
  • employment and education details
  • goods or services provided

We also process sensitive classes of information that may include:

  • physical or mental health details
  • racial or ethnic origin
  • religious or other beliefs of a similar nature
  • trade union membership

Who the information is processed about

We process personal information about our:

  • employees
  • customers and clients
  • suppliers and services providers
  • advisers, consultants and other professional experts
  • complainants and enquirers

Who the information may be shared with

We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.

Where necessary or required we share information with:

  • family, associates and representatives of the person whose personal data we are processing
  • employment and recruitment agencies
  • current, past and prospective employers
  • educators and examining bodies
  • central government
  • credit reference agencies
  • suppliers and service providers
  • debt collection and tracing agencies
  • financial organisations


It may sometimes be necessary to transfer personal information overseas. When this is needed information is only shared within the European Economic Area (EEA). Any transfers made will be in full compliance with all aspects of the data protection act.

Newsletter sign up

We send out a quarterly newsletter to enable us to promote our goods and services. For this purpose, we collect names and email addresses via a sign-up form on our website, which are then fed automatically into an emailing list in our Campaign Monitor account.

If you are receiving newsletters from us then you will either have signed up to them via this online form, or you are a current or previous client of ours and have shared your contact details and permission to email with us another way.

Names and email addresses are stored in our Campaign Monitor database and are not shared with any third party whatsoever.

This data will remain in our database unless you request to unsubscribe; either by sending us an email stating this or by following the unsubscribe link at the bottom of one of our emails. If you would like to update your details at any time, please contact us at

If you have any further question or a concerns, please get in touch via email or telephone 01326 316565. More details and advice regarding information rights and data privacy can be found through the ICO (